4762 Randall Drive, Kahului, HI 96732

808-873-1252

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept all credit cards, debit cards, gift cards from our sponsors, we also accept Bitcoin and other crypto-currencies.

How long will delivery take?

Delivery of services are immediate after installation. Installation is usually within 24 hours. Often the same day.

How secure is shopping in the Online Shop? Is my data protected?

We use the latest state of the art encryption methods. We offer a free subscription to LifeLock with protection up to $1,000,000 or actual value of your loss. We will spend up to $1,000,000 to restore your losses and to prosecute any theft of your personal data that may result in a loss for you.

What exactly happens after ordering?

A technician is scheduled to be dispatched to your location to connect you to our fiber network and activate your services with us. We do a test and provide you with a print out of service levels on the day of activation.  we promise that you will never receive less than 75% of that service level.

Do I receive an invoice for my order?

Of course you receive an invoice with your order.

Send us an email

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